True Credit Login

Video demonstration and instructions on how to use the True Credit Login:

Follow These Steps to access your True Credit account:

1. First Enter the True Credit Login address or URL into the address bar of your browser:

https://tui.transunion.com/user/returnUser.jsp

2. Then on the empty text field under USERNAME, enter your Username or your User ID

3. Next on the empty text field under PASSWORD, enter your Password

4. Click the LOGIN button to proceed to your True Credit Account

 

Are you having trouble logging in to True Credit?

If you're still having trouble logging in, you can follow these steps to retrieve or reset your USERNAME and PASSWORD.

1. Under the text field of PASSWORD, click the link that says FORGOT YOUR USERNAME OR PASSWORD? 

2. Then on the following page, follow the instructions there and provide the needed information to retrieve your Username and Password. In this case, you will have to provide personal information such as your Social Security Number and your Last Name. 

3. Once you have filled out the required information, click on the CONTINUE button to retrieve or reset your login credentials. 

Are you still having trouble logging in True Credit? No problem, simply contact the True Credit directly and get help with your True Credit Login:

What if I've tried everything, and Identity Verification still cannot confirm my identity?


Please contact the Customer Service Team. Sometimes they are able to view additional details in the data that the online Identity Verification system cannot.

A Customer Service Team member will attempt to confirm your identity by asking you questions about your credit history. Once your identity has been confirmed, the representative will immediately make your credit report available for you to view online.

TransUnion Interactive is committed to making your experience as easy and trouble-free as possible.

Customer Service

Talk to a Customer Service Team member.*
Monday through Thursday, 8 a.m. to Midnight
Friday through Sunday, 8 a.m. to 8 p.m.
Eastern time
Call toll-free
(800) 493-23